--- title: "FAQ: Credits, Pricing, Formats & Account" description: "Answers to common questions about 3D AI Studio. Credits, pricing, file formats, 3D printing, account management, and more." source: https://docs.3daistudio.com/faq --- # FAQ Answers to common questions about 3D AI Studio. Credits, pricing, file formats, 3D printing, account management, and more. ## Pricing & credits ### Is 3D AI Studio free to use? You can sign up and get free credits to try everything out. No credit card required. Free credits are enough for several 3D model generations. After that, paid plans start at $19/month for 1,000 credits. ### How do credits work? Every generation costs a set number of credits. Image to 3D and Text to 3D cost 20-60 credits depending on the AI model you pick. Image generation costs 2-8 credits. Some tools like SVG to 3D, 3D Text, and the 3D Viewer are completely free. Credit costs are always shown before you generate. ### What are the pricing plans? Basic is $19/month for 1,000 credits. Studio is $29/month for 3,500 credits. Pro is $149/month for 18,000 credits. There's also a one-time pack at $34 for 2,000 credits that never expire. All plans include access to every tool. [View pricing](https://www.3daistudio.com/Pricing) ### Do unused credits roll over? Monthly credits do not roll over between billing cycles. One-time credit packs never expire. ### Can I cancel my subscription? Yes, anytime from your account settings. Your access continues until the end of the billing period. No cancellation fees. ## Creating 3D models ### Do I need 3D modeling experience? No. Everything runs in the browser. You type a description or upload an image, and the AI generates a 3D model. No Blender, Maya, or any other software needed. You can preview and export directly. ### Which AI model should I use for 3D generation? Prism 3.1 is the best all-around choice (35 credits, 3-5 minutes). For game-ready assets, Tripo P1 (60 credits, 60-90 seconds) or Tripo P2 (70 credits, quad meshes). For highest quality, Hunyuan 3.1 Pro (40 credits). Prism 3.1 also has a Latest (experimental) texture model setting - results can vary, so stick with the Standard texture model for production work. [Full model comparison](https://docs.3daistudio.com/3d-generation/image-to-3d) ### What image formats can I upload for Image to 3D? PNG, JPG, JPEG, and WebP. For best results, use a clear image with one subject, simple background, and good lighting. At least 1024x1024 pixels recommended. ### How do I get better results? Start in Image Studio to generate or edit a clean reference image first, then convert to 3D. This two-step workflow gives much better results than Text to 3D alone. [Recommended Workflow guide](https://docs.3daistudio.com/3d-generation/recommended-workflow) ### Can I rig and animate my models? Yes. Use the [Rigging tool](https://docs.3daistudio.com/processing/rigging) (15-20 credits) to add a skeleton to character models. Supports biped, quadruped, and other creature types. After rigging, apply animations from 12 presets (walk, run, dance, etc.) for 15 credits each. ### What browsers are supported? Any modern browser with WebGL support. Chrome, Firefox, Safari, and Edge all work. No plugins or downloads needed. Works on desktop and mobile. ### Can I use 3D AI Studio from Claude, ChatGPT or Cursor? Yes. With the MCP connector (free to try, with every model and tool in every paid plan) you connect Claude, ChatGPT, Cursor, Claude Code, Codex and other AI assistants to your account and generate 3D models and images right from the chat. Generations use your normal credits and land in your dashboard. [MCP Quick Start](https://docs.3daistudio.com/mcp/quick-start) Have a question not covered here? Contact [support@3daistudio.com](mailto:support@3daistudio.com) or join the [Discord](https://discord.gg/uA3u6J7EDC). ## Files, storage & privacy ### What file formats can I export? GLB (recommended default), FBX (game engines), OBJ (universal), STL (3D printing), USDZ (Apple AR), BLEND (Blender), 3MF (color 3D printing), Collada, and PLY. You can convert between formats using the Change Format action (1 credit) or the [Remesh tool](https://docs.3daistudio.com/processing/remesh). [Full format guide](https://docs.3daistudio.com/export-formats) ### Can I 3D print the models? Yes. Use [Export for 3D Printing](https://docs.3daistudio.com/utilities/export-for-3d-printing): it makes the model watertight, sets the size in millimeters and downloads an STL for single-color printing or a 3MF for multi-color printers (Bambu Lab AMS, Prusa MMU). The [Remesh tool](https://docs.3daistudio.com/processing/remesh) can reduce the polygon count of heavy models first. ### How long are my 3D models stored? Generated 3D models stay in your library for 6 months on the free plan and 12 months on paid plans, counted from when they were created. Any model can be extended to 3 years for 1 credit from its details panel, and every file shows the exact date it's kept until. Your inputs, settings and previews are kept regardless. [How model storage works](https://docs.3daistudio.com/utilities/model-storage) ### Is my data secure? Yes. Your models and images are stored securely and are not shared or used for training. You can delete your data at any time from your account settings. --- > Documentation index for AI agents: https://docs.3daistudio.com/llms.txt